Shipping policy

  1. Shipping overseasDelivery methods can be made by Japan Post EMS, small packaged items (registered mail) or Kuroneko Yamato (UPS). The item will arrive at your door with the fastest delivery time. In the case of EMS, the insurance amount is included in the shipping fee up to 20,000 yen, and from then onwards, a 50 yen guarantee fee will be added for every 20,000 yen.
  2. Returns, exchanges, and warranty
    Returns if the product is damaged, etc. If the product is damaged, etc., we will refund or exchange it at our expense. Please contact us within one week after the product arrives and return the product (cash on delivery). Returns due to customer's convenience Please note that if the product is returned due to customer's reasons, you will be responsible for the return shipping fee.。